BH AUCTION

How to Use the App


Online Auction Membership Registration

1. Download the App

Compatible with both iOS and Android.

  • If you are using an iOS compatible model, here.
  • If you are using an Android compatible model, here. 

2. Log into the App

Enter your registered “e-mail address” and “Password” to login the App.

You will need to provide your e-mail address and password when logging into the app. If you check the "save password" checkbox, you will have a smoother login for the second time.


Find the Consigned Items you wish to Bid On

There are two ways to search for the consigned items.

1. Consigned item list - Find the consigned items you wish to bid on from the list of all consigned items.

2. Search by keyword - Find the consigned items you wish to bid on by entering the keyword of the items.

*Please check our “Collectable Parts Online Auction” specialized webpage for further information.


3.Check the Lot Order



Check the Details of the Consigned Items

If you find consigned items you wish to bid on, check the Lot order and further information regarding the items.

“Pre-Bidding” is available if it is difficult for you to participate on the actual day of the auction.

If you wish to pre-bid, ” please check the details of the consigned items and register the price you wish to bid.

The “Pre-Bidding” period will be until 12:00pm JST on a day before the auction.

You can check your “Pre-Bid” items from pressing the “Pre-BID” page tab.

You could also Change/Cancel the “Pre-Bidding” items from pressing the “Pre-BID” page tab.



4. Participate in Auction


Participate in the Auction and Bid

You can participate in the auction by pressing the “Hammer” button shown below in the main page. 

Description of the Auction Participation Page

❶ If the slider button is yellow, you will be able to make a bid

❷ The auction will start when the LIVE button turns ON

❸ When the consigned item you wish to bid on comes up, make sure to check that the ❶ slide button is yellow and press the “Bid” button to make a bid.

❹ If you bid for the highest price and have the right to become the successful bidder, the “YOU” icon will come up on the screen.

*You cannot bid consecutively if you bid for the highest price and have the right to become the successful bidder.

❺ You can convert the currency. (Conversion is based on the exchange rate at the time of the auction.)




5. Bidding on the day of the Auction


Bid Increment

Bid Increment (the price at that moment)

  • ¥500 (¥0 〜 Less than ¥10,000)
  • ¥1,000 (¥10,000 〜 Less than¥100,000)
  • ¥5,000 (¥100,000 〜 Less than¥1,000,000)
  • ¥10,000 (¥1,000,000 〜)

How to Bid

When the consigned item you wish to bid on comes up, make sure to check that the slide button on the screen above is yellow and press the “Bid” button to make a bid.

If you bid for the highest price and have the rights as the successful bidder, the “YOU” icon will come up on screen at that moment.

If the “YOU” icon does not come up on screen for the items you wish to make a bid on, please continue to press the “Bid” button.


The Sign that the Auction is Ending

If there is no new biddings during the『Final call (3 times)』by the conductor, the auction for the consigned item will end.

If another bidding is made during the 『Final call (3 times)』, the conductor will restart the『Final call』from the 1st call.

After become Successful Bidder

If “YOU” icon is showing on the screen during『Final call (3 times)』, “Congratulations” will pop-up on the screen with the『SOLD!!』call by the conductor!

*We will send you the information regarding the Shipment and Payment to your registered e-mail address.




 
When another Bidder becomes the Successful Bidder or when the Lot does not Sell.

When another Bidder becomes the Successful Bidder, there will be a pop-up stating “SOLD” and we will move on to the next lot.

If the bidding of the consigned item fails, there will be a pop-up stating “NEXT” and we will move on to the next lot.

If the Bidding Heats Up

When the hammer price exceeds the estimated price, there will be a pop-up stating "STOP" and we will pause all biddings momentarily.

This "STOP" pop-up will also appear during signs of system errors as well.

There will be occasions where we will contact the bidder via phone. When you receive our call, kindly let the operator know if you are still willing to bid or not.

The call will come from the following number: +81-3-5511-2777



6 .Contents to Check Before and After the Auction.

Please Thoroughly Read our "Terms and Conditions" Prior to the Auction.

The "Terms and Conditions" you have agreed on will also be readable within the App. Please thoroughly read them again before the auction begins.

After the auction, please double-check your successful lots.

After the auction, we will be sending out information regarding the payment. Please check the lots that you have become the successful bidder for and make sure that there are no mistakes. 

REGISTRASTION | 入会登録

*For Inquiries

For Inquiries regarding the Auction or the App, please contact us from the below email address:

bhonlineauction_info@bhauction.com

When inquiring, please kindly state your name, contact information, along with your inquiry.